The ÉTÉ Privacy Policies & Cookies

Last updated: 21 September 2024

1. About The ÉTÉ and this Privacy Policy

The ÉTÉ and its affiliates (“The ÉTÉ,” “we,” “us,” “our”) are firmly committed to safeguarding your privacy. This Privacy Policy outlines the manner in which we collect and utilize personal data. The ÉTÉ operates eteultraluxury.com and The ÉTÉ iOS mobile applications (collectively referred to as the “Website”). This Privacy Policy delineates the categories of information we collect, the purposes for which it is collected, and the ways in which it may be utilized and disclosed.

The Website, along with the services offered by The ÉTÉ, are not intended for use by children. Should you have any inquiries regarding this Privacy Policy, you may contact The ÉTÉ Data Protection Officer at privacy@eteultraluxury.com.

We encourage you to review this Privacy Policy in order to gain a comprehensive understanding of how we manage your personal information. By utilizing The ÉTÉ Service or accessing the Website, you acknowledge that you have thoroughly reviewed this Privacy Policy and agree to be legally bound by its terms, as well as the provisions of other documents referenced herein.

Our Terms of Service (which include Consignment Terms, if applicable) govern your use of The ÉTÉ Service and the Website. Should you disagree with any aspect of these terms, we advise you to cease using The ÉTÉ Service and the Website.

2. Change to our Privacy Policy

Periodically, we may amend this Privacy Policy at our sole discretion. In the event that any revisions or updates are made, such modifications will be published on this Website and shall take effect immediately upon posting. Where applicable, you will be notified of these changes via postal mail or email. By continuing to utilize The ÉTÉ Service or access the Website following the posting and enactment of these updates, you acknowledge and confirm that you have reviewed and understood the most current version of the Privacy Policy.

3. What Personal Information Do We Collect

When you interact with The ÉTÉ, whether by using our services through our website or by communicating with us directly, we collect various types of information about you. The information we collect is categorized based on how you engage with us, what you choose to share, and the systems you interact with, allowing us to enhance our service offerings, improve your experience, and maintain compliance with applicable laws and regulations. Below is a detailed outline of the information we may collect about you:

1. Information You Provide Directly

You may voluntarily provide us with personal information when you engage in certain activities on our website or through our services. This information is typically provided when you:

• • Sign up for an account on our website,
  • Place an order for products,
  • Complete online forms such as registration forms, competition entries, or surveys,
  • Opt in to receive newsletters and special offers,
  • Enter a competition or promotion,
  • Participate in social media functions, or
  • Communicate with us through various channels, including email, telephone, instant messaging apps, or social media.

This information may include, but is not limited to, the following personal data: your name, address or general location, phone number, email address, date of birth, gender, shopping preferences, purchase history, reviews, and images. Additionally, for transactions requiring payment, financial information such as credit or debit card details may be collected; however, we do not retain this information ourselves as it is processed by our payment processors. In certain instances, you may also provide a photograph and nickname when registering an account.

Moreover, our services allow you to invite others, such as friends, to interact with or shop on our website via email or social media platforms like Facebook or Twitter. When you do this, we notify the invited parties that you have shared their contact information with us. It is important to ensure you have the appropriate consent from the individuals whose details you share with us. We emphasize that you should only send such invitations to individuals who would appreciate and expect such communication.

2. Information We Receive from Third-Party Sources

In addition to the information you provide directly, we may receive data about you from external sources. These sources may include:

• • Your other accounts, when you log in to our website using Apple ID, Google Sign In, or another third-party service,
  • Data brokers,
  • Our Partners,
  • Social media platforms, including Facebook and Twitter,
  • Advertising networks and analytics providers, and
  • Payment and delivery service providers.

When you log into our mobile applications or link your The ÉTÉ account to external platforms such as Apple, Google, Facebook, or Twitter, you provide us permission to access certain information from those accounts. The nature and extent of the information shared depend on the privacy settings you have in place for each of these services. It is important to understand that these interactions are governed by the privacy policies of the respective third parties.

In addition to these sources, we may augment the data you provide with information from data appending services, such as public or social graph data, in order to better serve you. This supplemental data enables us to offer more relevant content, products, and promotions. It may also help us improve the security of your experience on our website and comply with legal obligations, such as sanctions laws. Information obtained in this manner may include demographic data such as household size, income, or profession. This data can be linked to your personal details such as name, email address, or phone number.

3. Information Collected Automatically by Our IT Systems

Each time you visit our website, our IT systems automatically generate and record certain data related to your visit. This information is collected to optimize your experience on the website and may include:

• • Cookies: Cookies are small text files that help enhance your browsing experience by storing data about your preferences and interactions with our website. For example, they may store your location or language settings, so you don’t have to re-enter this information upon returning to the website. Cookies can also ensure that the items in your shopping cart remain intact as you navigate between different pages. Additionally, we use cookies to provide you with tailored advertising. Further details about cookies can be found in section 8 of our Privacy Policy.
  • Device Information: The type of device you use (e.g., iPhone, Android, PC, or Mac), your device’s IP address, operating system, browser type, time zone, and location may be recorded. This data may also include information about your mobile network provider (for mobile devices), the pages you have visited, and any crash or download error reports that occur during your interaction with our site. The specific data collected depends on your device’s settings and the operating system in use.

4. Information Collected In-Store

The ÉTÉ is committed to continuously improving your shopping experience, including during in-store visits. When you visit one of our retail locations, such as Browns Stores, you may have the opportunity to interact with cutting-edge technology designed to enhance your in-store experience. You may also provide us with information in-store by making purchases with a credit or debit card, completing surveys or questionnaires, entering promotions, providing feedback, or corresponding with us after your visit.

If you use a WiFi-enabled device in-store, certain information may be collected from your device, depending on its settings. This data could include the type of device you are using, the device’s identifier/media access control (MAC) address, its proximity to our access points, its location, and, if applicable, the duration of its connection to the store’s WiFi network. If you do not wish to share this information, you can prevent its collection by disabling the WiFi function on your device.

In some instances, we may also track your interactions with products in-store to provide a more personalized shopping experience. This allows us to offer tailored services during your visit and after, such as customized product recommendations based on your preferences and previous interactions.

4. Use of Personal Information

In order to provide you with a seamless experience and access to the full range of services offered on our Website, including placing orders, managing accounts, and optimizing user interaction, it is essential to collect, utilize, and store personal data. The information we gather, either directly through our services or through third-party providers acting on our behalf, is used for various purposes. These range from account creation and management to facilitating transactions and ensuring a personalized and secure experience. Below is a detailed account of how your data is handled in different contexts.

Account Creation and Management

To use our Website, it is necessary to create an account, which involves providing certain personal details, such as your name, email address, and possibly additional information like a profile picture or preferences. Once you have created an account, we help you manage it, ensuring your data is secure and that you have full control over its use. This allows you to access services such as placing orders, interacting with customer support, and tracking your transactions. We also assist with managing your account by notifying you of important changes or updates to the terms and conditions, policies, or any other relevant information regarding the Website and its services.

Contractual Obligations and Service Provision

Once your account is established, your personal information is used to fulfill our contractual obligations. This includes facilitating the services you access on the Website, such as ordering products, using integrated communication tools, and managing transactions. By collecting and using your personal data, we can ensure that these services are provided efficiently and that any orders or transactions proceed without interruption. Additionally, we notify you of various events related to your account, such as new listings, updates to your order status, or when additional verification is required for security purposes.

Payment Processing and Delivery

An essential aspect of our services is processing payments and facilitating deliveries. We collect the necessary information to allow payments to be made, including securely handling sensitive financial data, ensuring that transactions can be completed. Personal information is also collected to facilitate the shipping of products via our trusted carriers. This information includes your address and the necessary details for confirming deliveries, such as package tracking numbers and delivery confirmations.

Notifications and Communication

As part of managing your account and ensuring you remain informed, we provide regular notifications regarding your account activities. This includes alerts about changes to the terms of service, updates on transactions (e.g., shipping status, quality control, and payment confirmations), and any actions required from your side, such as verifying your identity or validating deposits. Additionally, you will receive notifications regarding any special offers, promotions, or opportunities for you to participate in our referral program.

Customer Support and Issue Resolution

Customer support is a key service we offer to ensure a smooth user experience. We process your personal data when you contact us with questions, requests, or complaints. This allows us to respond effectively and resolve any issues that may arise in relation to your use of the Website.

Processing Based on Legitimate Interests

In certain cases, we process your data based on our legitimate business interests, which allow us to ensure the Website’s efficient operation and user satisfaction. Legitimate interest is a legal basis for processing your personal data that does not infringe on your rights and freedoms, provided certain conditions are met. These processing operations are carried out for the following reasons:

User Engagement and Content Suggestions

We may send you suggestions, tips, or advice regarding your activity on the Website, such as recommendations for improving product listings, adjusting pricing, or responding to your inquiries. This enhances the sales experience, ensuring satisfaction across the Website. We also remind you of any pending actions, such as the need to validate a deposit, to help enrich the catalog of items available on the Website. In doing so, we ensure that the Website remains vibrant and populated with a wide range of products.

Personalization and Recommendations

To provide you with a more personalized experience, we present you with content, product suggestions, and offers that align with your preferences. This personalization is based on your browsing history and interactions with the Website. By tailoring the content you see, we aim to enhance your experience and help you find the products and services most relevant to you.

Survey Participation

Occasionally, we may invite you to participate in surveys, such as satisfaction or opinion polls. These surveys allow us to gather valuable feedback and improve our services. Participation is entirely voluntary, and your responses are processed with your consent. The insights we gain from these surveys are used to refine the Website and ensure that it meets user expectations.

Fraud Prevention and Security Measures

Ensuring the security of the Website and protecting users from fraud is one of our top priorities. We use your personal information to detect and prevent fraudulent activities, including requiring additional identity verification during transactions when anomalies are detected. In cases where fraud is suspected, we may temporarily suspend transactions and review the situation with our anti-fraud department. We also monitor and moderate content, messages, and conversations to detect any illegal or inappropriate activity and maintain the Website’s integrity.

Marketing and Analytics

We analyze user data to understand how you interact with the Website and our services. This helps us improve the Website’s functionality, enhance user experience, and tailor content to individual preferences. By conducting marketing analysis, we ensure that the services we offer are relevant and meet the needs of our users.

Processing Based on Consent

Some data processing activities are only carried out with your explicit consent. You have the right to withdraw your consent at any time. These activities include:

Newsletter Subscriptions and Alerts

With your consent, we may subscribe you to our newsletters, keeping you informed about special offers, new products, and other relevant updates. You can opt out of these newsletters at any time through the link provided in the email or directly from your account settings. Similarly, you can set up and deactivate product alerts, ensuring you only receive notifications about items of interest to you.

Targeted Advertising

To provide you with a more relevant browsing experience, we may customize advertisements that appear on third-party sites. These ads are designed to align with your interests based on your interactions with our Website. You can control the display of targeted ads by adjusting your cookie settings.

Surveys and Partner Campaigns

We may analyze the responses you provide when participating in surveys. Your consent is required for this data analysis, and participation in surveys is entirely voluntary. Additionally, if you agree to participate in specific partner campaigns, we may share your data with our partner brands. In these instances, you will receive detailed information about the operation and the brands involved, ensuring transparency.

5. Sharing and Disclosure of Personal Information

The ÉTÉ takes the privacy of its users very seriously and adheres to strict guidelines when it comes to sharing or disclosing personal information. Under no circumstances does The ÉTÉ rent, sell, or share personal information with other individuals or non-affiliated companies, except in situations where it is essential for providing the requested products or services, where permission has been granted by the user, or under specific circumstances outlined below.

The ÉTÉ works with trusted partners who assist in the provision of its services. These partners are bound by confidentiality agreements and are only allowed to use personal information for purposes directly related to the services they provide on behalf of The ÉTÉ. Trusted partners may include companies that collaborate with The ÉTÉ on co-branded websites or web pages, thereby extending their services through The ÉTÉ’s Website. These partners may utilize personal information to offer services to users, evaluate service effectiveness, and assist The ÉTÉ in communicating with users about offers from both The ÉTÉ and its marketing partners. However, it is important to note that these third-party partners do not have any independent rights to share this information.

In situations where legal obligations arise, The ÉTÉ may respond to subpoenas, court orders, or other legal processes. This may also include establishing or defending legal claims. Furthermore, if it becomes necessary to investigate or prevent illegal activities, fraud, or potential threats to public safety, or to address violations of The ÉTÉ’s terms of use, the company may share personal information in compliance with legal requirements.

If The ÉTÉ is acquired by or merges with another company, the personal information of its users may be transferred as part of the business transaction. In the event of such a transfer, The ÉTÉ will post a notice on its website, ensuring that users are informed prior to the transfer of their information. At that point, the user’s data may become subject to a different privacy policy under the new ownership.

Interactions with External Websites and Search Engines

The ÉTÉ’s Website may display links to external websites or include content generated by individuals or companies not affiliated with The ÉTÉ. These external websites are beyond the control of The ÉTÉ and may operate under their own privacy policies. It is possible that these external sites may place cookies on users’ computers, collect data, or request personal information. The ÉTÉ’s Website may present such links in a format that allows The ÉTÉ to track whether the links were followed. This data is utilized to improve the quality of The ÉTÉ’s search technology and helps the company understand user behavior. For example, this data may help determine how frequently users find satisfactory results from the first query and how often they proceed to additional results.

Social Media Plug-ins

The ÉTÉ’s website integrates with social media plug-ins from various platforms such as Facebook, Twitter, LinkedIn, Yahoo, Windows, and Google Plus, among others. These plug-ins are clearly marked, for example, with a Facebook or Twitter button. When users interact with these plug-ins, their browsers establish a direct connection with the servers of the respective social media network.

For users who are registered and logged into their social media accounts, the social network can collect information about their interaction with The ÉTÉ’s Website. For example, if a user clicks on the Facebook “Like” button, the information is directly transmitted to Facebook. This process occurs similarly with other platforms such as Twitter, Google Plus, or LinkedIn. The social network may receive details about the user’s activity on The ÉTÉ’s Website, such as the page they viewed or interacted with. If the user is not logged into their social media account at the time of interaction, there is still a possibility that their IP address will be shared with the social network.

Users who do not wish for their information to be shared with social media networks can prevent this by logging out of the respective social media account before visiting The ÉTÉ’s website. Additionally, users may remove any cookies stored on their computer by adjusting their browser settings to enhance privacy.

Sharing Information with Third Parties

In the course of operating its business and delivering products or services, The ÉTÉ may need to share personal information with contractors. These contractors include vendors and suppliers, such as payment processors, technical support service providers, logistics partners, and cloud service providers. The sharing of personal information is strictly limited to what is necessary for the contractor to perform their specific function.

The ÉTÉ’s contractors are bound by confidentiality agreements and are required to protect the personal information they receive in compliance with this privacy policy and relevant laws. They are not permitted to use this information for any purposes other than those explicitly related to The ÉTÉ’s services.

Additionally, The ÉTÉ may share personal information with companies that assist with marketing, advertising, and promotional activities. This may include data analytics vendors and search engine providers that help optimize and improve The ÉTÉ’s site and services. However, The ÉTÉ does not rent, sell, or share personal information with third parties for their own marketing purposes without the user’s consent. If consent is granted, personal information may be shared with third-party vendors to enhance marketing strategies or for business partnerships.

Legal Obligations and Business Purposes

The ÉTÉ may be required by law to disclose personal information to government authorities, law enforcement, or other legal entities. In such cases, the company will comply with requests made by law enforcement or as otherwise required by law. The ÉTÉ takes all reasonable measures to protect users’ identities and personal data from unauthorized disclosure. However, if legally compelled to disclose personal information to a third party, The ÉTÉ will attempt to notify the user, unless doing so would violate a law or court order.

In some cases, The ÉTÉ may decide to disclose personal information to protect its rights, property, or interests. This may include enforcing the company’s terms of service, investigating claims, or protecting the rights of third parties. Additionally, if The ÉTÉ believes it is necessary to investigate or prevent harm, fraud, abuse, or illegal conduct, it may disclose personal information to safeguard the interests of the company or its users.

Moreover, The ÉTÉ may share personal information as part of a legitimate business interest. This could occur as part of a merger, acquisition, restructuring, bankruptcy, or transfer of assets. In such scenarios, the user’s personal data may be transferred to the successor company or entity. The ÉTÉ will ensure that any transfer of data is handled in compliance with applicable laws and that users are informed of any changes to the company’s ownership or data policies.

6. Retention of Personal Information

Your data will be retained for as long as your account with The ÉTÉ remains active. Following the closure of your account, we will keep your personal information for a period sufficient to address any inquiries or claims you may have regarding our services, while also adhering to any applicable legal retention periods.

We are committed to retaining your personal information only for the duration necessary to fulfill the purposes for which it was collected and processed. The specific retention period for personal data is influenced by the purposes of collection and use, as well as compliance with applicable laws.

In order to enforce the provisions of this Privacy Policy, resolve disputes, and meet legal obligations or governmental requests, we may be required to retain your personal information within our records. Such retention will always be conducted in accordance with applicable legal standards.

7. Your Privacy Choices and Rights

You possess several rights concerning your personal data held by us, detailed as follows:

1. 1. Access
      You have the right to know whether we are processing your personal data. If we are, you may access the data we hold about you, along with information on how it is utilized and shared, including the categories of personal data disclosed to third parties for marketing purposes. Within your The ÉTÉ account dashboard, you can view your account details, which encompass your name, email, phone number, date of birth, billing and shipping addresses, order history, and shopping preferences. Additionally, you may request a copy of your personal information. If multiple copies are requested, a reasonable administrative fee may apply. Certain data may be withheld if its disclosure would infringe upon another individual’s rights.
   2. Portability
      You have the right to receive a subset of your personal data in a structured, commonly used, and machine-readable format. You may also request that we transfer this data to another entity. This pertains to data you have provided based on your consent or for the fulfillment of our contractual obligations. Please specify the party to whom you wish for us to transfer your data; however, we can only do so if it is technically feasible. We are not responsible for the security of your data once it has been transferred.
   3. Correction
      You have the right to correct any inaccuracies in your personal data. You can modify your personal information via the “My Account” settings or request corrections by contacting us via email. In some cases, we may ask for additional information to assess the validity of your request. During the assessment, you may also restrict the processing of the disputed data.
   4. Erasure
      You may request the deletion of your personal data under specific circumstances, such as:

• • • The data is no longer necessary for the purposes for which it was collected.
    • You withdraw your consent for data processed under your consent, and no other legal basis exists for processing.
    • You object to processing based on our legitimate interests, and we need to evaluate your reasons for erasure.
    • You wish to stop receiving promotional communications and opt-out of such processing.
    • You believe that your data is being processed unlawfully.

When submitting an erasure request, provide detailed reasons to assist us in evaluating your request. While we may retain data for legal claims or expressions of rights, we will notify you if this applies.

1. 5. Restriction of Processing
      You may request to limit the processing of your personal data to storage only in certain situations, such as:

• • • While we verify the accuracy of your personal data.
    • When you have requested erasure of unlawfully processed data but wish for it to be stored.
    • When the data is no longer necessary for our purposes, but you require it for legal claims.
    • While we assess your objection to processing based on legitimate interest.

1. 6. Objection
      You have the right to object to our processing of your data for promotional purposes, including profiling for such marketing. You can manage your preferences via your The ÉTÉ account, by unsubscribing from our marketing emails, or by completing an Unsubscribe Form. Note that you will continue to receive order-related communications and updates regarding our Terms & Conditions and Privacy Policy.
      Additionally, you can object to other types of processing based on our legitimate interests. If you do so, please provide reasoning to facilitate our assessment of whether there is an overriding interest that justifies continued processing. You may also request a halt to processing while we review your objection.

1. 7. Withdrawal of Consent
      You can withdraw your consent at any time by adjusting your marketing preferences within your The ÉTÉ account or by using the Unsubscribe Form.

Each of these rights empowers you to maintain control over your personal data and how it is utilized. We are committed to respecting and upholding these rights in compliance with applicable data protection laws.

8. Cookies

1. What is a Cookie?
   A cookie is a small file placed on a user’s device (computer, phone, etc.) by a server, usually linked to a web domain. This file can contain identifiable information such as the server’s name, session identifiers, expiry dates, browsing data (pages visited), or unique device identifiers. Cookies serve various purposes, including remembering your preferences, shopping cart contents, or tracking your activity for statistical or advertising reasons. For simplicity, we refer to all such trackers as cookies.
2. Who Can Place Cookies on My Device?
   Cookies may be placed by The ÉTÉ or its partners, including advertising agencies, fraud prevention service providers, or clients of these partners. Cookies can be deposited during your website browsing or interactions with our advertisements on partner sites.
3. How Do I Manage My Cookies?

• • The ÉTÉ Cookie Banner
    When you first visit our website, a banner informs you about the cookies used and allows you to accept or refuse cookies related to audience measurement, content customization, personalized advertising, and social media sharing. Once chosen, these preferences are stored for six months. To modify these settings, you must clear your browser’s cache or access our cookie management Website.
  • Browser or Device Settings
    You can also configure your browser or device to manage cookies globally, regardless of the website or app. Each browser has its own method, which is described in its help section. Be aware that rejecting or deleting cookies may impact site functionality.

4. Types of Cookies Used on The ÉTÉ

4.1. Necessary Cookies (Not Configurable)

These cookies are essential for the operation of our website and are automatically installed. They are used to enable Website functionality and ensure security, based on The ÉTÉ’s legitimate interests.
Retention Period: Cookies last for the session or a maximum of several months.
Impact if Blocked: Blocking these cookies may prevent you from accessing or using certain services.
Purposes:

• • • Remember your cookie preferences.
    • Maintain your login status while navigating the site.
    • Store shopping cart content and process transactions.
    • Personalize the user interface (e.g., language selection).
    • Implement security measures and combat fraud or spam.
    • Improve website usability and address technical issues.

4.2. Audience Cookies (Consent Required)

These cookies collect information about your usage of the site (e.g., pages visited, time spent) to perform aggregate statistical analyses. This helps us improve Website functionality.
Retention Period: Up to 13 months.
Impact if Blocked: No direct impact on users, but acceptance improves our services.
Purpose: To measure audience traffic, Website performance, and provide deeper traffic insights.

4.3. Content Personalization Cookies (Consent Required)

These cookies help customize content based on your browsing activity and preferences. Though they don’t store personal data directly, they profile your user preferences to recommend products and offers suited to your interests.
Retention Period: Session-based or up to 13 months.
Impact if Blocked: No major impact, but refusal will prevent tailored content and offers.
Purposes:

• • • Provide content, products, and services based on your preferences.
    • Track your Website activity and personalize advertisements.

4.4. Personalized Advertising Cookies (Consent Required)

Our advertising partners place these cookies to deliver personalized ads based on your interests. This profile may also be enriched with data from your interactions with partners or third-party sites.
Retention Period: Session-based or up to 13 months.
Impact if Blocked: You will still see ads, but they won’t be tailored to your interests.
Purposes:

• • • Display personalized ads and content based on your preferences and browsing history.
    • Count the number of ads displayed and track user engagement.
    • Adapt advertising content based on Website navigation, purchases, or location data (with your consent).

4.5. Social Media Sharing Cookies (Consent Required)

We may integrate third-party applications (e.g., “Share” or “Like” buttons from social media platforms such as Facebook) into our site. These allow you to share content or express opinions regarding our Website. Even if you don’t use these buttons, social networks may track your browsing if you are logged into your social media account while visiting our site.
Retention Period: Determined by the social network, but it cannot exceed 13 months.
Impact if Blocked: Blocking these cookies will prevent interaction with the concerned social network.
Purpose: These cookies allow social networks to monitor your browsing and link it to your profile for purposes such as targeted advertising.

We encourage you to consult the privacy policies of social networks for details on how they use information gathered through these cookies. You may also adjust your social network settings to manage how data is collected and used.

This comprehensive cookie policy ensures transparency and offers users the ability to manage their preferences, safeguarding privacy while optimizing website functionality.

9. Confidentiality and Security

We implement stringent measures to protect the information we collect from our Users. The information entrusted to us is safeguarded by adopting all reasonable precautions to ensure the confidentiality of personal information, including the deployment of appropriate physical, technical, and administrative controls. These protective measures include restricting access to your personal information to employees and agents who we reasonably believe require such access to fulfill their professional duties or provide products or services to you.

However, during the transmission of your personal data to us, your information may be transferred over the internet. While we make every reasonable effort to protect the personal information you provide, no security measure can offer absolute protection. Third parties may unlawfully intercept or access transmissions or private communications, and other users may misuse the personal information they collect from the Website. Although we are committed to safeguarding your privacy, we cannot guarantee, and you should not expect, that your personal information or communications will always remain confidential. Since email and instant messaging are not considered secure forms of communication, we advise you to exercise caution when sharing personal information online, whether electronically or otherwise.

10. Third Parties

This Privacy Policy exclusively addresses the collection, use, and disclosure of information obtained from you by The ÉTÉ. It does not govern the practices of entities that The ÉTÉ does not own or control, nor does it apply to individuals who are not employed or managed by The ÉTÉ. This Website may contain applications, content, and advertisements from third parties, which may engage in user activity tracking beyond the scope outlined herein; The ÉTÉ disclaims any responsibility for such activities. Please note that The ÉTÉ has no control over the privacy policies of third parties, and you will be subject to their respective privacy policies where applicable. We advise you to exercise caution and review the privacy policies of any external websites you visit. The inclusion of hyperlinks to third-party websites on our Website does not constitute an endorsement by The ÉTÉ of the content, practices, or policies of such sites.

11. Request for Information

If you have any further questions, concerns or suggestions, please contact us via an email to info@eteultraluxury.com.